Insurance & Payments
Find a payment solution that works for your budget.
We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.
Accepted Forms of Payment
- Visa
- MasterCard
- American Express
- Discover Card
- Cash
- Personal checks (with proper identification)
- Pet insurance (see below)
- CareCredit (see below)
- Scratchpay (see below)
- Snout Wellness (see below)
Wellness Plans
Wellness plans are a great way to save on your annual visits. We have various plan options, depending on your budget and the stage of your pet’s life.
Wellness plans also complement most types of pet insurance. Please ask us for more information.
Snout Wellness
A “wellness plan” is a bundle of doctor-recommend care, made affordable via 12 monthly payments. Designed with preventative care in mind, these plans ensure your pet gets the care they need to stay healthy.
Have questions? See Snout FAQs.
Insurance Options
Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.
When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.
If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.
CareCredit
CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.
Your CareCredit card can be used for a variety of veterinary procedures, including:
- Exams
- Spay and neutering
- Dental cleaning
- Parasite control and prevention
- Medication
- Vaccinations
- Surgical procedures
- And more
Learn more at CareCredit.com.
Scratch Pay
A veterinary loan company, Scratch Pay is not a credit card and does not affect your credit score when you apply for approval. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Ottawa Animal Hospital West has been provided. Apply now at scratchpay.com.
"I've posted about Ottawa animal hospital before. I was introduced here when I moved to the area and my 22 year old cat became ill. There wasn't a lot they could do for her as she'd developed a very large cancerous bulb. They were very attentive and gentle. Even in her condition, she wasn't at all scared. Dr. Turner prescribed medication to ease her pain.I am amending my review as I've patronized this establishment for four years after having adopted another cat. Another calico and just as feisty. She came to us ill and on the mend. The people at the hospital suggested ways to mitigate costs for all of the things she required. They were just as gentle and attentive to our new kitten as they were to my 22 year old cat. Gracie is almost three now and extremely lively, happy, and thriving. I attribute a lot of our success with her by way of the hospital."
Nathan A.
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